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Part VI — Knowledge & Performance

The agent's intelligence is only as good as its knowledge sources — and only as sustainable as its cost model.

What You'll Learn

Gem Pattern Key Question
GEM-008 Knowledge Source Optimization Why can't the agent find answers that are clearly in the documents?
GEM-012 Cost Estimation and Token Budget Management How much does each conversation cost, and how do you control it?
GEM-026 Azure AI Search Advanced Integration When do you need enterprise search instead of SharePoint?

The Core Challenge

Two sides of the same coin: quality (does the agent find the right answer?) and cost (how much does it cost to find it?). GEM-008 is the starting point for every knowledge problem. GEM-026 is the escalation path when built-in knowledge sources aren't enough. GEM-012 ensures you can afford it all.